Retail Florist Operations — Professional Course
Practical, business-focused training for florists: stock control, POS, merchandising, pricing and customer service tailored for UK retail environments.
Course overview
This intensive programme covers the day-to-day running of a florist retail operation. Ideal for shop owners, managers and florists moving into retail roles.
- Live shop simulations & customer scenarios
- Stock systems, ordering & wastage control
- Visual merchandising for seasonality and sales
- Regulatory and safe handling practices (UK)
Curriculum highlights
| Module | Focus |
|---|---|
| Retail Operations 101 | Daily workflows & checklists |
| Stock & Supplier Management | Orders, MOQ, seasonal buying |
| Pricing & Margins | Markup, promotions & discounts |
| Visual Merchandising | Displays, POS, window dressing |
| Customer Experience | Upselling, complaint handling |
Lead instructor — Sarah Morgan
Sarah has 14 years running high-performance retail florists across the UK. She focuses on operational excellence, team coaching and data-driven buying.
Credentials: RHS-affiliated training, certified retail manager, wholesale procurement specialist.
Schedule & Fees
Intensive (5 days)
£895
Full-day practical sessions, in-studio practice and business clinics.
Book IntensiveBespoke In-Store
From £650
Tailored on-site consultancy and staff training (quote on request).
Request QuoteFAQs
Yes. Participants receive an Adrelos certificate of completion and a practical skills record. We can also map learning to CPD hours.
We supply practice stems, mechanics and point-of-sale materials during trainings. Students should bring basic tools; a kit list is sent after booking.
We advise on funding routes and provide invoicing to support grant applications; contact us for specific guidance.
